加入我们，梦想起航！
天合联盟成员中国南方航空股份有限公司(以下简称南航)，总部设在广州，以蓝色垂直尾翼镶红色木棉花为公司标志，是中国运输飞机最多、航线网络最发达、年客运量最大的航空公司。目前，南航经营客货运输机700多架，机队规模居亚洲第一，世界第四(数据来源：国际航协)，是全球第一家同时运营空客A380和波音787的航空公司.
该岗位可选择在洛杉矶办事处和芝加哥办事处
客户专员（Customer Support representative)
Job Description
This is the best opportunity to join China Southern Airlines, North America Region. We are a proud member of Sky Team and operate the largest fleet, most developed route network in the world. Currently, the airline fleet is ranked the first in Asia and the fifth in the world. And we are the first airline in the world to operate both A380 and B787.
China Southern Airlines has 2000 daily flights to 207 destinations in near 40 countries and regions across the world. Through close cooperation with its SkyTeam member airlines, China Southern Airlines' global route network spans 1024 destinations to 187 countries and regions and nearly every major world metropolis.
• Primary Responsibilities
• Perform all functions related to passenger reservation and ticketing.
• Answering phone calls, receiving fax, and servicing on-site visiting passengers.
• Provide professional supports and services to travel agents.
• Accurately coordinate with airport staffs, for works regarding flight schedule changes and cancellation. Participate in inside sales activities.
• Produce sales report and specific activity document as required.
• Corresponding with related departments at Head Office in China, on specific and particular issue.
• Interact with all staffs to maintain a high level of customer service.
• Perform directions and other assignments given by supervisor and managers.
Requirement and Qualification:
• Bachelor graduate or above with good communication skills in both Chinese and English;
• Good communication and customer services skills;
• Skilled use of Microsoft Office software (Excel, Word, etc.);
• Presentable personality needed for sales functions.
• Self-motivated;
• Weekend/holiday shifts required;
• Ability to work independently on multiple assignments;
有意者请点击以下链接申请：https://recruit.zohopublic.com/recruit/ViewJob.na?digest=2KzojzUDUp6GmyVnpICGiCTx9jo4d%40ERz0FAoo2xqTo-embed
最近编辑时间: 2019-01-15
